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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Davis

April 24, 2025

5  out of  5
rating by Sharon Davis
"The staff is very friendly, awesome, welcoming, and persistent."
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Waylon Likes_Sk8

April 24, 2025

5  out of  5
rating by Waylon Likes_Sk8
"Great customer service and caring environment Everyone is very helpful and supportive Sadie was very quick and easy with getting my paperwork"
We responded:
"Thanks for the feedback. Way to go Sadie. We love helping people with their insurance needs. "
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Leondre Harvey

April 15, 2025

5  out of  5
rating by Leondre Harvey
"Great service as always! Today I spoke with Ms.Elizabeth Maddox- perfect customer service!"
We responded:
"Beth is def a 5 star at customer service. Way to go Beth. "
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Brian Sullivan

April 15, 2025

5  out of  5
rating by Brian Sullivan
"Great prices on life insurance. I was able to get my burial policy with this office and I am so glad I did. Super fast process and easy! Locked in for life with the same rate that will never increase."
We responded:
"Our office is so glad you chose us for your life insurance. Thanks for sharing with others. "
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Madelyn Williams

April 13, 2025

5  out of  5
rating by Madelyn Williams
"Best deal I found on life insurance. Mrs. Debbie is super friendly and helpful!"
We responded:
"We love helping people with Life Insurance. Way to go Debbie. "
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Mekhi Mayfield

April 12, 2025

5  out of  5
rating by Mekhi Mayfield
"I chose State Farm as my preferred insurance provider because of their strong reputation for reliability, excellent customer service, and comprehensive coverage options. Their competitive rates, user-friendly digital tools, and commitment to helping customers recover from the unexpected made them stand out as the best fit for my needs. I’m so grateful for Beth—she made the whole process easy and stress-free. Big shoutout to Cody, too—he’s running that place like a pro! Awesome team, great service!"
We responded:
"It sounds like you had a fantastic experience with State Farm! Our strong reputation and commitment to customer service truly make a difference. It’s great to hear that Beth was able to guide you through the process and that Cody is doing an excellent job managing the team. Positive experiences like yours really highlight the importance of having a supportive and knowledgeable insurance provider. If you ever need assistance or have questions in the future, it sounds like you’re in great hands!"
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Hope Flowers

April 11, 2025

5  out of  5
rating by Hope Flowers
"Once again my "hometown" agent and staff have come through for us! They make having to file a claim so much easier. Love my State Farm folks! And a special thank you to Debbie for making those calls that got the last ball rolling!!! Cody, Andrea, and Debbie are great to work with, as is all of the folks at Cody Mordecai State Farm in Livingston, AL. Everyone is easy to talk to and make you feel like you are the most important client they have. No matter what type of coverage you are looking for, Cody and staff are the people you need to contact. Thank you Cody and staff for all you do!"
We responded:
"Thank you Hope for the kind words. I am super proud of our staff. They are committed to our customers and love their jobs."
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Carolyn Gosa

April 8, 2025

5  out of  5
rating by Carolyn Gosa
"Professional and courteous service! Staff knows the needs of the clients!"
We responded:
"Thank you, Mrs. Gosa. We sure appreciate customers like you. "
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Madyson Jackson

April 7, 2025

5  out of  5
rating by Madyson Jackson
"Cody and the staff are so generous to the community and very easy to work with!"
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Marli Davis

April 7, 2025

5  out of  5
rating by Marli Davis
"Cody is generous to the community and great to work with! His staff is great!!"
We responded:
"Thanks, Marlie. I love this town and the people like you that make it up. "
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christina washington

April 7, 2025

5  out of  5
rating by christina washington
"I live in Florida and needed Insurance for my second home in Alabama a process I thought would be long and exhausting, but Thanks to Andrea and the Team at State Farm located in Livingston Alabama for welcoming me to the family and making it such a smooth process"
We responded:
"Glad to have you with our agency Christina. Great work on her second home Andrea. "
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Paradise

April 1, 2025

5  out of  5
rating by Paradise
"I have been with Cody Mordecai for years and absolutely love the team. If there is ever an issue they will go above and beyond to help and resolve the problem. Need an insurance agent? Get with Cody and his team. Mrs. Debby and Mrs.Andrea are my go to ladies"
We responded:
"We appreciate you taking the time to leave this awesome review. We are thankful for customers like you. "
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Toby Fitch

April 1, 2025

5  out of  5
rating by Toby Fitch
"I am very pleased with the customer service at State Farm. They are very friendly and always willing to help!"
We responded:
"Thank you, Toby. Always great to have great insurance customers like you. "
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Sharon Blackmon

March 28, 2025

5  out of  5
rating by Sharon Blackmon
"Great customer service!"
We responded:
"Thanks Sharon. We appreciate your insurance business with us. "
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Dorothy Baker

March 28, 2025

5  out of  5
rating by Dorothy Baker
"Such a sweet young lady! She is great with people and 5 stars in customer service!"
We responded:
"Thanks Dorothy. We appreciate your business. "
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Tina Jackson

March 26, 2025

5  out of  5
rating by Tina Jackson
"Great people"
We responded:
"Thanks for the 5 star review about our insurance office performance. "
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Lisa Freeman

March 26, 2025

5  out of  5
rating by Lisa Freeman
"Friendly staff and amazing service"
We responded:
"Lisa, we appreciate you giving us a great review. Customer service is one thing we can control to the best of our ability. "
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Sherry Crawford

March 24, 2025

5  out of  5
rating by Sherry Crawford
"When I started considering changing my auto insurance and adding an extra life insurance policy, I knew who to call. Andrea Upchurch was very prompt by getting affordable quotes to me in a timely manner. She followed up with me the next day and was open to me meeting her last minute in her office the next business day. Andrea made the transition to State Farm seamless. Also, the office staff were friendly and welcoming. I could not have asked for a better experience."
We responded:
"Way to go Andrea. Thanks for this wonderful review. We appreciate you for taking time out of your day to share this experience with us. "
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Megan Harrington

March 21, 2025

5  out of  5
rating by Megan Harrington
"We were just passing through Livingston on our way to Charlotte when my car broke down and needed to be towed. Cody was extremely generous and helpful, and eased our stress tremendously. We could not recommend him more. Thank you Cody!"
We responded:
"Thanks Megan. Glad to be of assistance. Safe travels. "
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Mitchel Croxton

March 20, 2025

5  out of  5
rating by Mitchel Croxton
"Great team ! Ms Heather/Beth and Mr. Daniel are the Best !"
We responded:
"Way to go Team. We appreciate you letting us take care of your insurance. "
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Maddy Gullahorn

March 17, 2025

5  out of  5
rating by Maddy Gullahorn
"The ladies in the front are so nice and helpful!"
We responded:
"Way to rock the front lines ladies!!!!! They are the face of our business. Thanks for the review. "
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steven crenshaw

March 17, 2025

5  out of  5
rating by steven crenshaw
"I had a pleasant visit today at State Farm. Customer service was excellent. The employee was very friendly and was very helpful answering questions. Great Job Keep up the great work."
We responded:
"We really appreciate you taking the time to leave us a review. Our staff loves helping people like you. "
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4-D Trucking LLC

March 17, 2025

5  out of  5
rating by 4-D Trucking LLC
"Andrea at State Farm is the absolute best! We would not take our business anywhere else and appreciate everyone there!"
We responded:
"We appreciate you taking the time to review our office. Way to go Andrea. "
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BigDawg

March 14, 2025

5  out of  5
rating by BigDawg
"DANIEL TULLY GREAT CUSTOMER SERVICE!!!! JUST SAVED ME $100 A MONTH ON MY CAR INSURANCE!!!!"
We responded:
"heck yeah Daniel. Thanks for the google review. We love saving people money. "
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Brad Carter

March 14, 2025

5  out of  5
rating by Brad Carter
"Great service"